Systems Administrator

Jan 2020 - Present

• Designed, deployed, and maintained multiple high capacity (~60TB+ total with 0% data loss) server environments for over 25 users
• Managed storage systems, including capacity planning, data organization, and expansion needs and potential
• Administered user access, remote connectivity, and permissions for clients
• Improved and monitored system uptime, performance, and reliability through troubleshooting hardware and software issues
• Provided ongoing technical support and user assistance for both technical and non-technical clients
• Managed resource allocation and cost planning for infrastructure upgrades (~$2,000+ projects)
• Wrote and updated scripts for restarting services at optimal times, media management, and automation
• Installed and configured OS (Ubuntu/Linux) and software; Docker, Plex, and RAID configurations

IT Support & Systems Technician

Jan 2020 - Present

• Installed and configured network infrastructure including routers, switches, and secure gateways for SOHO environments
• Deployed and maintained NAS systems for centralized storage, backups, and media streaming (RAID configuration, user permissions, and remote access with Samba and FTP)
• Designed and installed IP-based security camera systems, including cabling, network configuration, and remote monitoring
• Built and configured custom PCs and servers tailored to client needs and budgets (hardware selection, OS installation, BIOS + driver installation and update, and performance optimization)
• Configured network services including port forwarding, DHCP, DNS, and VPN access for secure remote connectivity
• Performed system troubleshooting and diagnostics across hardware, networking, and software layers
• Provided ongoing personal technical support, maintenance, and system upgrades as requested from clients
• Advised clients on hardware and infrastructure based on performance requirements and budget

Department Manager, Seafood

Jul 2025 - Present

• Targeted ordering to boost departmental gross profit by an average of 65% month-over-month
• Trained and implement FreshTrax program for maintaining grind logs and meeting health department compliance
• Streamlined processes for employees to make clerk positions easier and free up time for customer service
• Met and maintained EcoLab, Health Department, OSHA, and Weights and Measures standards
• Assisted with scheduling, workload distribution, and cross-department collaboration to maximize productivity and operational consistency

Store Supervisor

Oct 2019 - Jul 2025

• Trained and implemented Forecasting and Replenishment (F.A.R) program in collaboration with Store Directors and Corporate
• Acted as in-store IT liaison; diagnosed and resolved hardware and software issues across iOS, Android, Microsoft Suite, email, printers, POS, scales, wrappers, Windows systems, and security systems
• Directed onboarding and training for new and current employees
• Earned recognition for outstanding dependability, availability, and versatility in every aspect and department in the store

Meat Clerk

Feb 2017 - Oct 2019

• Delivered consistent high-quality customer service backed by product expertise and a focus on excellence
• Assisted with inventory management tasks; stock rotation, accurate labeling, routine tracking, and counting inventory for corporate submission
• Showcased unsupervised and unparalleled autonomy, dependability, and consistency
• Streamlined processes for myself and other associates leading to a boost in productivity for all associates